Refund Policy

At vpnclienter, we do our best to provide a consistent and sustainable service to our customers. (vpnclienter) and you (the customers or you). Please read this document (as described in the use the service, as it will govern the sensitive process of dispute resolution and refunds issues that may arise from use of the system. Dispute Resolution. Any disputes arising from Customer's access to the Services and/or use of the System shall be resolved in accordance with the dispute resolution procedures set forth below:Any disputes arising from the use of the system should be addressed to customers of vpnclienter support consideration

Contact Support for Refund

via email: support@vpnclienter.com. Please address any inquiries that may arise regarding refunds, cancellations or refunds. to customer support.For security reasons, we log customer support conversations with customers. We will not refund any paid services that are not part of the product feature. Please note that all payments are final. If you think an agent or software isn't working properly, we're here to help. Non-refundable activities:
The data provided by the customer during the registration process is incomplete or inconsistent. Client accounts are frozen or suspended due to client's illegal activities. Breach of Customer's obligations (as defined in the Terms of Use) regarding acceptable use of the System or Service. The customer has started transmitting and/or receiving data through the system, provided that the customer purchases a

Subcription refund?

bundle through the customer dashboard in the system. The quality of service provided is in accordance with the conditions specified in the service level agreement. The purchased plan package has expired. Connection quality and connection speed are limited by third-party capabilities and are beyond the control of vpnclienter. vpnclienter hereby does not warrant any quality measurement of the quality of the internet connection provided by Refunds are provided at the sole discretion of vpnclienter and on a case-by-case basis and may be refused. vpnclienter will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles vpnclienter to counterclaim the refund. This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

The Services may allow you to purchase access to Product on a subscription basis (“Paid Subscriptions”). Paid Subscriptions automatically renew until cancelled. We’ll notify you if the price of a Paid Subscription increases and, if required, seek your consent to continue. You’ll be charged between 00:00 and 01:00 (UTC) on the day the Paid Subscription period renews. If you wish to cancel your subscription, please contact us here at least 48 hours before the end of the current billing period. Please make sure you provide your order number and the email address used to purchase the Product. Your cancellation will take effect at the next payment date. There are no refunds on unused subscription periods. Certain Paid Subscriptions may offer a free trial before charging you. If you decide to unsubscribe from a Paid Subscription before we start charging your payment method, you must cancel the subscription before the expiration of the trial period by contacting us here. If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled your Paid Subscription, you remain responsible for any uncollected amounts. We reserve the right to cancel your Paid Subscription if we are unable to successfully charge your payment method to renew your subscription.

third party internet service providers, and you hereby agree that any issues related to connection speed parameters are non-refundable events. Reject software on the client side. vpnclienter is not responsible for the compatibility of the client software with the system as long as the client may use third party and/or proprietary software (client software) to access the system and/oruse the system. .

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